Delivery Policy

At Profolio Agency, we are dedicated to delivering high-quality portfolio websites to our clients in a timely and efficient manner. This Delivery Policy outlines our approach to project timelines, delivery process, and revisions.

1. Service Delivery Timeline

Once we receive a completed order, our team will begin the portfolio website creation process. The standard timeline for delivery is:

Delivery Timeframe: [7-10 business days] from the date we receive all necessary information and materials from you.

Please Note: Delays in providing requested information or materials may extend the delivery timeline.

2. Delivery Process

Upon completing your portfolio website, we will follow these steps to deliver it:

Preview and Review Link: You will receive a private link to preview your portfolio website, allowing you to review its design, content, and functionality.
Feedback and Revisions: You may request up to [two rounds] of revisions within [5 business days] of receiving the preview link.
Final Delivery: After final approval, your portfolio website will be published to your designated domain, and all access credentials will be securely provided to you.

3. Revision Policy

Your satisfaction is our priority. We offer up to [two rounds] of revisions at no additional cost. Please submit all revision requests within [5 business days] of receiving the preview link. Additional revisions beyond the included rounds may incur extra charges, as outlined in our pricing policy.

4. Non-Delivery Issues

In the rare event that we are unable to deliver your portfolio website due to technical or unforeseen issues, we will:

Notify you promptly and provide a revised timeline for delivery.
Offer an alternative solution or adjust the project scope to meet your needs.
Issue a partial or full refund if delivery becomes impossible or does not meet the agreed specifications, as per our Refund Policy.

5. Customer Responsibilities

To ensure smooth and timely delivery, we require your cooperation in providing:

Accurate information, materials, and content for the portfolio website
Timely responses to our requests for feedback or additional information
Prompt feedback on preview links to facilitate any necessary revisions

6. Cancellation of Delivery

If you wish to cancel your order after placing it, please refer to our Cancellation Policy for details on eligibility and refund procedures. Cancellation requests made after the start of the project may incur partial charges for the work completed.